Services · AI agents
AI agents for businesses
Systems that perform the work: planning, acting in your tools and following a task through to completion. Solvigo builds, launches and operates custom AI agents for Swedish businesses.
AI agents are programs that carry out complete tasks independently, going beyond answering one question at a time. An agent receives a goal, connects to your systems and performs the work: it gathers material, assesses the case in front of it and acts until the task is complete. Solvigo builds these agents for Swedish businesses and takes them from the initial idea through to production.
AI agent vs chatbot: what is the difference?
The difference is what they actually do. A chatbot holds a conversation and answers one question at a time. It is reactive: it waits for the next question and stops there. An agent receives a goal and performs the work. It plans the steps required, gathers data, makes changes in your systems and checks the result before moving on.
An agent combines a language model that interprets and reasons, autonomy to choose its next step, and access to your tools so it can read and write in CRM, business systems and email. This takes it from discussing work to performing it. A chatbot can tell a customer where an order is. An agent can, for example, help a team investigate a discrepancy in an order confirmation, with access to the right material and clear rules for what it may do.
We take responsibility through to production
An agent that impresses in a demo but struggles with its first real case is a presentation rather than a working solution. That is why we handle the entire delivery. We build the agent around a focused process with a clear goal, connect it to the right data sources and tools, and test it against your own cases rather than selected examples.
We launch it with control over what it can do: the agent only accesses the tools and systems it needs for its task, results are checked before they take effect, and a person steps in where a decision requires judgement. We then operate it with monitoring and ongoing improvement as circumstances change. To see the full path from idea to production, read more about our AI implementation.
The everyday work an agent can take on
An agent delivers the most value where the rules are clear but cases vary too much for traditional automation, and the task involves several consecutive steps. It might take a case from an incoming email to registration and a response, assemble material from several systems ready for a decision, or monitor a workflow around the clock and resolve each exception independently.
Take order confirmations as an example. A purchasing department receives a steady flow, and most are correct. An agent can read each confirmation, compare it with the purchase order, approve the correct ones and contact the supplier about discrepancies until everything is correct. Work that previously took a buyer's afternoon is handled automatically, with a person stepping in when judgement is required.
The aim is to remove the repetitive work that takes up your team's time. The agent handles routine tasks and presents anything requiring human judgement with all the supporting material. An agent is often part of a wider solution, alongside AI automation of related workflows or voice agents handling calls.
Why Solvigo
An agent allowed to act in your systems must be dependable. We build control in from the start: clear limits on permitted actions, traceability at every step, and checking results before they take effect. We measure success by whether the agent actually does the work in production, rather than its appearance in a presentation. We tackle the business challenge regardless of industry.
How an engagement starts
We begin with a task before choosing technology. In a free initial conversation, we review how you work today and identify a focused process with a clear goal and measurable outcome where an agent can make a real difference. We then build a pilot for that process, making value and cost concrete before scaling further.
If you would prefer a broader assessment of what is possible, we also provide AI consulting in Stockholm, looking at the whole business rather than a single agent.
Meet Solvigo Insights
Alongside custom AI solutions, we develop Solvigo Insights. The product helps you understand what people actually think through in-depth conversations and a combined analysis of their responses.
Frequently asked questions
What is an AI agent?
An AI agent is a program that independently performs multi-step tasks to achieve a goal. It combines a language model that interprets and reasons with the autonomy to choose its next step and access to your systems, allowing it to read and write where the work happens. Unlike a simple chatbot, it plans, acts and checks the result before moving on.
What is the difference between an AI agent and a chatbot?
A chatbot answers questions in a conversation, one at a time, and stops there. An AI agent receives a goal and performs the work: gathering data, making decisions, making changes in your systems and following up until the task is complete. The chatbot discusses the work; the agent carries it out.
What can AI agents do for a business?
AI agents take on repetitive processes that would otherwise occupy your employees: tasks involving several consecutive steps rather than one action. This might mean handling a case from incoming documents through to a decision and response, assembling decision material from several systems, or monitoring a workflow around the clock and acting on exceptions. They work best where the rules are clear but individual cases vary too much for traditional automation.
How do you build an AI agent?
Start with a focused process, a clear goal and a measurable outcome before choosing technology. Connect the agent to the right data sources and tools, add safeguards such as permissions and human oversight where needed, and test it against real cases. Solvigo builds, launches and operates the full solution so the agent works in production as well as in a demo.
How much does an AI agent cost?
The cost depends on how many systems the agent needs to access, how complex the process is and what security and operational requirements apply. We recommend starting with a focused pilot for one process, making development and operating costs clear and measuring the value before scaling. Book an initial conversation and we will provide a concrete estimate.